CONTACTLESS collection now available TUES - FRI 8.45am-4.pm. Not available Monday or Saturday. Collection time slots will be allocated. Please leave preferred time and day in the text box when placing your order. Additions at collection can not be made. Browsing is not available. Your safety is our paramount concern. Your patience and understanding are appreciated. Please be aware that delivery times are taking longer than usual while carriers have to abide by new rules and larger shipping volumes.

Returns

Please contact us by email or phone within 14 days of receiving your order to discuss your need to return product.

We can accept unopened product only, unless it has proven faulty.  Please contact us to review options heirloom@heirloombodycare.com.au 

Items being returned due to a change of mind will incur a 10% return fee.

Faulty product will be offered a replacement or refund.  Change of mind items will be given a voucher to use in store once the item has been returned to us.

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