Returns

Please contact us by email or phone within 14 days of receiving your order to discuss your need to return product.

We can accept unopened product only, unless it has proven faulty.  Please contact us to review options heirloom@heirloombodycare.com.au 

Items being returned due to a change of mind will incur a 10% return fee.

Faulty product will be offered a replacement or refund.  Change of mind items will be given a voucher to use in store once the item has been returned to us.